The rules of the house.
Short, and they matter.

Free beta playtests

Campaigns identified as free beta are free for creators. Tester participation is voluntary and unpaid: these sessions create no earnings or deferred payment. Qualification, reports and reviews are kept in your account under the usual privacy and retention rules. Published beta campaigns remain unpaid when payments are enabled. Any existing paid campaign keeps its original payment terms.

01Who we are

Games2Test is the service at https://games2test.com. Questions about these Terms: hello@games2test.com.

Games2Test acts as the disclosed intermediary between the studio and each independent tester. The tester performs the playtest and supplies feedback to the studio. Games2Test provides the marketplace, qualification, coordination, delivery and payment administration services. Stripe provides the payment and payout infrastructure.

02What the service is

A studio funds a campaign with a stated brief, price and number of seats. Each confirmed reservation links that studio with the tester undertaking the mission. Testers qualify once, join the campaign, play the build and provide the requested feedback to the studio through Games2Test. Their remuneration becomes due after the creator accepts the report. If the creator does not decide within 7 days after the report is ready to read, the playtest is accepted and the reward becomes due. For a video campaign, those 7 days start when the recording has finished processing. A session’s stated duration includes both playing and preparing the report.

Studios pay once per campaign through Stripe. Approved tester rewards accumulate in an earnings ledger. The standard withdrawal minimum is €10. A withdrawal sends the full eligible amount to the tester’s verified Stripe Connect account; this transfer is not a confirmed bank deposit.

• Games2Test coordinates the playtest and collects the campaign price through Stripe. Testers complete their profile and private tax details in an eligible country, then pass qualification before taking paid missions. Stripe Connect identity and bank setup is completed at the first withdrawal.
• The earnings ledger records rewards owed for accepted reports. It cannot be topped up, spent or transferred between users. Stripe automatically schedules daily bank payouts of available funds from connected accounts. Stripe verification, provider minimums, bank processing and currency conversion can delay or affect a bank deposit.
• A refund from us does not automatically reverse a transfer already sent to a contributor.

03Intermediary and payment mandate

When confirming a paid booking or application under these Terms, the tester appoints Games2Test as their collection agent for the remuneration of playtests arranged through the marketplace. This limited mandate authorises Games2Test to arrange collection through Stripe in the tester's name and on their behalf, maintain the remuneration records, and instruct transfers to their verified Stripe Connect account under the acceptance and withdrawal rules.

The studio pays the campaign total in one checkout. The allocation to tester remuneration and the separate Games2Test commission are displayed before payment and recorded with the order. The studio pays Games2Test's commission for its marketplace services. The commission is Games2Test's service revenue before its own costs, rather than its net profit. That commission is separate from the remuneration promised to the tester. Stripe processing and Connect fees borne by Games2Test do not reduce that promised remuneration.

Payments are collected before all testers are assigned. Funding a seat does not make its remuneration immediately earned by any person: the tester must join, complete the mission and have the report accepted under these Terms. Games2Test records the resulting remuneration owed separately from its commission and from any later bank payout.

The mandate covers only playtests arranged through Games2Test. It does not authorise us to act generally for the tester, change their bank details without their instruction, or file their personal tax return. Contact hello@games2test.com to end the mandate for future missions; existing missions and remuneration already owed must first be settled. Closing an account does not forfeit earned remuneration.

04Who can use it

You must be at least 18 years old. Before taking paid missions, complete your tester profile and tax details and pass the qualification. Paid missions are available only in the eligible countries listed in the playtest guide. Stripe Connect identity and bank setup is required when you first withdraw rewards. Free beta missions remain unpaid.

If you use Games2Test for a studio, you confirm you have authority to bind that studio.

05Your account

You can sign in with email, Google, or Discord. Keep your login to yourself. The display name you choose is visible to studios and testers who need to work with you.

You may unlock both the creator and tester paths on the same account. Admin access is never self-serve.

06If you are a creator

New campaigns support Web and Steam games. Provide a playable browser link, a free Steam game or public demo with immediate access, or one personal Steam key for each tester. State any browser or computer requirements in your instructions. Testers must not need to buy the game or wait in an access queue.

You are responsible for the game you publish: the build, the licence to test it, age ratings, and anything testers will see. Access keys, private URLs and build codes stay off the public catalogue. A tester sees them only after booking a seat.

Seats, pay, duration, platform, language, questionnaire, and whether a session video is required stay locked after payment so testers keep the brief they booked. You can pause the campaign so no new testers join. You cannot quietly change the deal under a reserved tester.

You read each report and accept it, or you ask an administrator to free the seat when the brief was not followed. If they agree, that session is not paid; another tester can take the seat only while the campaign is open for bookings. A report dispute or replacement does not automatically refund the studio. A negative opinion, finding no bugs, or a lack of professional QA experience is not, by itself, a reason to free the seat. If you do not decide within 7 days after the report is ready to read, the playtest is accepted and the tester’s reward becomes due.

You can pause a live campaign so no new testers join, then resume it later. Testers who already booked a seat keep working. Pausing does not refund seats that nobody booked.

You can permanently abandon a launched campaign. Recruitment ends permanently and the campaign cannot be reopened. Only paid seats still free when abandonment is confirmed qualify for the unused-seat refund. Each qualifying seat is refunded at the full per-seat price recorded in the original paid order, including the tester reward allocation and Games2Test commission. Seats already covered by an earlier refund request are not refunded twice.

Seats already reserved when you abandon the campaign are not included in that refund. Those testers keep their missions, access, deadlines and original terms: they may submit reports, you must review them, and accepted reports remain payable. A report already submitted or accepted is not an unused seat. A seat released or expired after abandonment does not create an additional unused-seat refund, and no replacement tester can join the abandoned campaign.

Paying publishes the campaign and starts the marketplace coordination service. The unused-seat refund rule does not remove mandatory rights, remedies for a failure to supply the agreed service, or consumer withdrawal rights where they apply. Starting publication alone does not automatically remove a statutory withdrawal right. Contact hello@games2test.com about cancellation or a right that applies to your order.

07If you are a tester

Qualification is unpaid. It is how we see that you can play, talk about what you see, and file a short report. We may accept, ask for changes, or refuse a sample.

A reserved seat has a deadline. If you miss it, the seat can expire and go back to the pool. Submit a complete report: the answers asked, and a session video when the campaign asks for one.

If the creator pauses or permanently abandons the campaign after you have reserved a seat, your existing mission stays active under its original terms. Complete it before the deadline. An accepted report remains payable. An abandoned campaign does not accept new or replacement testers.

You may hold up to 3 direct seats at a time, across different campaigns. You may also have up to 5 engagements on campaigns where the creator confirms applicants: open requests, plus accepted seats whose report is not yet submitted. Sending the report releases that place. A refusal, a withdrawal, or a request that expires releases a request. These two limits are separate. An expired seat does not count.

You take part as an independent contributor, not as an employee of Games2Test or of the studio. Rewards may be taxable income. You remain responsible for tax, social, registration and reporting duties in your country of residence.

That clause does not remove Games2Test’s own duties. We keep payment records and will meet platform reporting rules such as DAC7 or equivalents when they apply.

08Unreleased games

Playtests often involve builds that are not public. If you are a tester you will see keys, briefs, and footage that are not yours to share.

• Do not post access keys, private links, or build codes.
• Do not publish session videos, screenshots, or spoilers outside Games2Test.
• Do not keep a copy of the build after the mission ends, unless the creator says you may.
• Do not attack, scrape, or reverse-engineer a build beyond ordinary play.

The creator remains the owner of the game. You get a limited right to play it for that mission. These Terms are the confidentiality duty. There is no separate signed non-disclosure agreement. Sharing keys, private links, footage, or spoilers outside Games2Test can close your account.

09Reports, videos and licences

You keep whatever rights you already have in your written answers and your video. You give Games2Test and the creator of that campaign a licence to store, watch, and use that report to run the platform and to improve that game. The licence lasts for the life of the campaign and for as long as the studio keeps the feedback.

Qualification samples may also be reviewed by administrators and, when configured, by an automated model. We do not sell your videos as stock footage.

Do not upload anything you do not have the right to share, and do not include other people’s personal data unless they agreed.

10Payments and refunds

Studios pay through Stripe. The price shown before payment includes the promised tester rewards and Games2Test’s commission for all purchased seats. Games2Test covers its payment processing and Connect account fees; these fees are not deducted from the stated tester reward. There is no additional platform fee added after checkout.

Withdrawals use Stripe Connect and normally require at least €10 of approved, eligible rewards. Smaller eligible balances are released automatically after 60 days when the Stripe account is ready and funds are available. A tester closing an account can contact support to settle the remaining rewards without completing more playtests. These exceptions do not cancel rewards or create an expiry date. Stripe exchange rates and receiving-bank charges can affect the bank deposit. Earlier Airwallex payments and obligations remain on their original provider for reconciliation and are not paid again through Stripe.

Pausing stops new bookings and can be reversed; it does not request a refund. Permanent abandonment requests a refund only for the paid seats still free at that moment, at the original order's full per-seat price. Reserved seats and their accepted rewards remain funded. Games2Test bears its own Stripe processing and Connect fees; those costs are not deducted from the unused-seat refund or from a tester's stated reward.

An abandonment confirmation records a refund request, not a completed refund. Its status may remain requested or processing while Stripe checks it or waits for funds. Successful refunds return to the original payment method. Stripe processing and the receiving bank determine when the refund appears; no immediate bank credit is promised. A failure or a request needing review remains visible for support to resolve and does not reopen recruitment.

A report dispute, a released seat or a replacement is separate from an unused-seat refund and does not automatically return money to the studio. Another tester may join a released seat only while recruitment is open. A creator refund does not automatically reverse a transfer already sent to a tester. Any exceptional refund relating to a reserved or completed mission is reviewed separately, without cancelling a reward already owed merely because unused seats were refunded.

11What we will not host

We can close a campaign, refuse a qualification, cancel a reservation, or suspend an account when this line is crossed. If you need to report something illegal on the platform, write to hello@games2test.com.

• Illegal content, hate, or sexual content involving minors.
• Harassment of testers, creators, or staff.
• Fake reports, empty videos, or attempts to collect pay without doing the work.
• Circumventing the payment process, creating multiple accounts to game seats, or scraping the service.

12Automated qualification review

New tester samples may be read by an automated reviewer (currently Google Gemini, through Vercel’s AI Gateway). Clear accepts and refuses can happen without a person in the loop. Doubt goes to an administrator.

This only decides whether you can book paid missions on Games2Test. It is not a credit score and not employment screening. If you want a human look, write to hello@games2test.com.

13Availability

We aim to keep the site working. We do not promise uninterrupted access, and we may change features as the product grows. Stored reports and videos remain available to the people who need them for a campaign, subject to the Privacy Policy.

14Liability

The platform is provided as is. We do not guarantee that a playtest will make a game better, that a tester will like a build, or that a payout route will be available in every country.

To the extent the law allows, we are not liable for lost profits, lost data, or indirect damage. Nothing here limits liability that cannot be limited — including fraud, or death or injury caused by negligence.

Creators remain responsible for their games. Testers remain responsible for how they play and what they submit.

15Closing an account

You can ask us to close your account by writing to hello@games2test.com. We will stop new use of the account. Records we must keep for payments, disputes, or the law can stay, as explained in the Privacy Policy.

We may suspend or close an account if these Terms are broken, if a payment provider restricts the account, or if we have to by law.

16Law

These Terms are governed by the laws of France. If you are a consumer, you also keep the mandatory protections of your country of residence. Courts in France hear disputes that cannot be settled by writing to us first.

17Changes

We may update these Terms when the product changes. The date at the top is the latest version. If a change is material we will say so on the site or by email. Continued use after that date means you accept the new Terms. The Privacy Policy and Cookie Policy sit alongside this document.